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POLICIES

Thank you for considering Ry Media Company to help create beautiful memories for you. Here you will find general information about your sessions. 

  • At booking, a NON-REFUNDABLE retainer is REQUIRED to secure your appointment! This retainer goes towards your shoot. 

  • Invoices for 50% non-refundable retainers have a 48 hour limit to be paid. Date is NOT secured until retainer is paid. If retainer is still unpaid after 48 hours, the invoice will be deleted and an ADDITIONAL FEE will be assessed to generate another invoice. 

  • For each session, the final images may be emailed or uploaded to usb (customer provided) or dropbox/google drive.

  • Please be advised that there will be a $50 late fee for all clients that arrive more than 15 minutes late for their scheduled appointment. Clients that arrive 30 minutes or more late to their scheduled appointment will be required to reschedule their appointment at an additional cost to the client.

  • You may cancel or reschedule your session up to 72 HOURS before your shoot. PLEASE CALL IF THERE IS AN EMERGENCY AND YOU CANNOT CANCEL OR RESCHEDULE WITHIN 72 HOURS !​​

  • Props for sessions may be provided for an additional charge OR you may bring your own props.

  • Ry Media Company, LLC. reserves the exclusive rights to make edits to the materials produced from the photography session. Client agrees to abstain from adding any additional edits to the materials produced including, but not limited, to photo filters not provided by Ry Media Company, LLC.

  • Clients are only allowed to reschedule a service appointment ONCE. EMERGENCIES ARE THE ONLY EXCEPTION. Clients must reschedule within 72 hours of cancellation.  ANY RESCHEDULING AFTER THE FIRST ATTEMPT WILL RESULT IN CANCELLATION OF THE SERVICE APPOINTMENT AND FORFEITURE OF THE RETAINER

  • When booking, the time that you book is the time that the session starts. For example,  If you book a shoot at 3PM that ends at 4 PM, then the shoot time begins at 3PM. If there is any delay in the shoot start time on YOUR BEHALF, that time is not made up. Which means, if the shoot time is 3PM and ends at 4PM, but you aren't prepared to shoot until 3:30 PM, then your shoot time will begin at 3:30 PM and STILL end at 4PM .

  • If company equipment, props, and/or property are damaged by you or your guests during your photoshoot session, Ry Media Company has the right to withhold your photos (gallery) until a payment for repair/replacement has been received. 

  • If you have any other questions or concerns, please don't hesitate to contact us via text or e-mail. We will respond to you at our earliest convenience.

  • RAW images are NOT available to be purchased.

  • If you need revisions on any photos, they must be requested within 1 business day of you receiving the original edited photos.

  • Turnaround time for delivery of photos is 7-10 business days.

  • Need rush delivery? Photos can be rushed 1-2 days at a charge of $150.

 

Ry Media Company

(470) 727-7323

RyMediaCompany@gmail.com

 

 

 

 

Policies: About
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